Charges may be increased on at least 30 days notice as described in the Microsoft Store Terms of Sale. To stop being charged, cancel your subscription in your Microsoft account ( /services) or on your Xbox console, before the next billing date.
īy subscribing you are authorizing recurring payments made to Microsoft at the intervals you selected, until cancelled. Game titles, number, features, and availability vary over time and by region, platform, console, and Game Pass plan. If you dont see the options to request a call back or chat with support, change your category/topic until you do. Select the option Call me back or Live chat, which shows the estimated wait time/queue. From there, I can go to manage subscriptions, cancel a subscription, cancel an xbox subscription. Whenever I go to manage the subscription, it takes me to my Microsoft account on the web. I can see that I have a renewing subscription on the app. After any promotional period, subscription continues automatically at regular price unless canceled. Once you get to the virtual agent just say Talk to an agent and select Xbox as the product, and your issue from the list. Can't Cancel Game Pass I am on my PC and trying to cancel my game pass account. Offers not valid in Russia and Turkey other geographic restrictions may apply. Promotional offers may not be valid for all members and are only available for a limited time.
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